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COVID-19/ Coronavirus Community Update

Special Notice as of today, March 2, 2024:

The Illinois Eye Institute has resumed scheduling patient appointments at this time.  Please call 312-225-6200 to schedule your appointment.


The Eyewear Center is also open for service during our operating hours.


For urgent care matters, please contact us at 312-225-6200 so that we can best meet your needs.  If you are asked to leave a message, please leave a call back number and ensure that you can allow calls from blocked phone numbers so that our providers can return your call if necessary.

It is our priority to keep you safe during this time. Please help us by taking the following precautions:
  • Per City of Chicago and State guidelines, all people in healthcare facilities must continue to wear a mask at all times. Please keep your mask, fully covering your mouth and nose, on while you are in the IEI. Vented masks and bandanas are not permitted.  IEI can supply you with a mask if you need one.

  • Only ONE patient companion (parent/guardian/caregiver/companion) is permitted to come inside with you. Additional companions will be asked to stay outside the clinic.

  • Please arrive on time for your appointment. We will not be able to accommodate your appointment if you are 15 minutes late or more.

  • Please contact us before your appointment if any of the following applies to you, otherwise your appointment may have to be rescheduled:

    • Tested positive for COVID-19 within past 14 days

    • Contact with a person who has tested positive for COVID-19 or with new symptoms in the past 14 days

    • Experience any of the symptoms below:

      • Fever, Cough, Shortness of breath, Sore Throat

      • Chills, new muscle pain or loss of taste or smell.

Help prevent the spread of viruses like COVID-19/Coronavirus:
  • Cover your nose and mouth when you cough or sneeze with a tissue, and then dispose of the tissue.

  • Wash your hands frequently and use a paper towel to dry.

  • Avoid touching eyes, nose and mouth.

  • Avoid close contact with people who are sick.

  • Stay home when you are sick.

  • Seek medical advice from your primary care physician if you develop symptoms, and or have been in contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19.

What we are doing:
  • Closely monitoring the advice and guidance from the Centers for Disease Control (CDC) and the World Health Organization (WHO).

  • Educating our employees on preventative measures provided by the CDC.

  • Increasing the frequency and extent of our cleaning practices, such as additional wipe downs of all hard surfaces including the front desk, exam rooms, offices and our lunch rooms. 

  • Providing additional resources to patients and employees including hand sanitizers in every exam room and office, extra soap and paper towels in the restrooms.

  • Implementing heightened sanitation and hand-washing procedures for all employees.

For the most up-to-date information on COVID-19's FAQs,

please visit the following health organizations:

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