Patient Information
Patient Portal
The IEI’s Patient Portal, powered by NextGen Healthcare, is a secure, confidential, and easy-to-use website that gives patients 24-hour access to their medical records. It’s free to sign up.
You can log on to the Patient Portal any time to:
• Request an appointment
• Request prescription refills
• Access your personal health record, including medications
• Obtain educational information
• Correspond with your doctor
New User's
Access to the Patient Portal
If you do not have an eight-digit token number, you will need to register for the Patient Portal by self-enrolling. Upon accepting NextGen's terms and conditions, you will be prompted to enter the information necessary to register.
Existing User's
Access to the Patient Portal
Existing patients will receive an eight-digit token number from their provider. This token number is valid for 30 days after use.
If you have questions regarding the Patient Portal, refer to our list of FAQs or please email patientportal@ico.edu or call 312-949-7245.
Please click here to retrieve your username or reset your password.